Standard Water Service

Note: No estimates will be made until a completed application has been received.

Property located on maps in Waterod office

Application completed by owner

Service Agreement completed and signed by owner

Copy of the recorded Warranty Deed or Contract for Deed is needed, along with a copy of the survey plat with field notes of the property. Additional information may be required.

$4,380.00 fee will be charged for a standard meter set (5/8” by ¾”) if Waterod’s service line is on the same side of the road as the property location, has adequate capacity, appropriate easements and is compliant with all applicable subdivision ordinances, including Waterod, city and county. If a service line is not on property, capacity availability is questionable, review for easements is required, or has been subdivided, a $150 nonrefundable deposit will be collected for further research. A cost estimate will be provided within 45 days.

$600 capacity reservation fee applies to any tract or parcel that has been subdivided from a larger tract as evidenced by deed or contract. This charge applies to subdivisions occurring after May 7, 1984.

$70 Customer Service Inspection fee will be collected to cover the cost of a mandatory inspection in accordance with regulations promulgated by the Texas Commission on Environmental Quality (TCEQ). A complete inspection is to be performed within 30 days of completion of the customer’s new service line.

Waterod Tariff, Section 3.02 – Water Installation

After the applicant has met all requirements, conditions, and regulations herein set forth, Waterod will then: (i) install a tap, meter, and cut-off valves within the boundaries of the parcel of land or lot to be served; and (ii) take all necessary actions to initiate service.

Waterod’s Tariff, Section 3.07 – One Dwelling Per Meter Policy

It is the policy of Waterod to require one paid meter and tap for each residence and dwelling for human habitation. (TAC 291.89)

The General Manager will detect possible multiple dwellings on one meter, communicate verbally and in writing to the suspected violating party and/or parties violating this policy, and require pre-payment for the setting of additional water meters for the dwellings requiring same.

Noncompliance shall constitute basis for a disconnect from Waterod’s System, such reconnection fee to be borne by the member.

Customer Service Contact List

The Waterod Water personnel to contact with questions regarding your application are listed below:

CUSTOMER SERVICE: 512-303-3943

Jennifer P., Customer Service Manager, extension 146

Josephine, extension 124

Charlotte, extension 126

Lissete, extension 127

Elidia, extension 139

RIGHT-OF-WAY DEPARTMENT: 512-303-3943

Patricia, Right of Way Manager, extension 153